Building Community & Customer Engagement with Text Messaging

What’s the first thing you did this morning? If you’re like most people, the answer is “looked at my phone.” In today’s oversaturated media and marketing environment, it’s important to reach people where they spend their time. Business SMS delivers your message directly and reliably while encouraging customer & community engagement. Thanks to two-way SMS communication between you and your audience, you can increase engagement, sales and response effectiveness.

Meet people where they are with business texting.

Since the release of the iPhone, smartphone usage has increased exponentially. People “live” on their phones. Moreover, the power of the smartphone isn’t seen in just our personal lives. From Small Businesses to Corporations, Event Venues, Sales and Marketing teams, Real Estate, Property Management Companies, HOAs, Business Associations, Sports Organizations, Recreation Departments, Churches and more are using business texting solutions as a powerful tool to connect with customers, employees, community members, teammates and other targeted audiences.

of smartphone users use text on a regular basis

say text is the number one thing they use their phones for

of organizations using SMS would recommend business texting solutions

Texting for Business and Organizations.

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Restaurants & Food Vendors

Reach Customers with Alerts, Offers, and Events


Harness the speed and ease of SMS and MMS Marketing. Immediately engage your existing list along alongside potential new customers with time sensitive VIP offers, special announcements, links to updated menus, increase social media response, reservations, unique events, happy hours specials, hiring alerts, food photos, and easily capture reviews from your patrons

Clothing store interior with bright lighting, rows of racks, and displays of merchandise.

Retail and Online Sales

Connecting with your VIP Customers has never been easier.


Utilize the power of SMS and MMS for an instant response. Send promo codes, VIP only offers, clearance sale alerts, new product drops, live social sale alerts, loyalty programs, customer support, events and special holiday shopping offers such as Black Friday, Cyber Monday, Super Saturday, Labor Day, Memorial Day or Prime Day. Stand out from your competitors who are limited to email and social media.

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Service Companies

Imagine reaching your customers instantly with a simple text.


Capture more website visitors and engage with them instantly. Handle customer support, integrate with your CRM, schedule estimates, service appointments or presentations, send appointment and service reminders, seasonal offers and alerts, get new referrals, and easily capture reviews.

Outdoor Arts Fest stage with band playing; banners, signage, people in audience, sunny.

Entertainment and Event Venues

Communicate Flawlessly with Customers and Attendees.


Explode your ticket sales with VIP pre-sale promo codes sent by SMS. Alert Attendees instantly with updates, cancellations, cross-promotions of vendors and increase upgrade sales. Handle customer care via text and promote new events. Increase your bottom line with more events and less empty seats.

Model house with keys on a wooden surface, symbolizing homeownership. Red and white facade, gray roof.

Real Estate and Property Management

Increase Listings, Sales and Communication.


Capture website visitors and instantly engage them with SMS and MMS Marketing. Send new listings, recently sold, vacancy and incentive alerts. Communicate to local residents or renters on your list for emergencies, lost pets, and upcoming Copevents. Send rent or lease renewal reminders, get referrals, and more.

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Nonprofit Organizations

Organize Volunteers & Fundraise


Coordinate volunteers quickly and easily — even while they are working an event. Communicate with beneficiaries and donors to keep them up to date on the efforts of your nonprofit organization. With a 45% engagement rate, fundraising done via text message will get more responses than a phone call.

Business SMS Works

Successful email marketing campaigns boast open rates of 20% and a click-through (or engagement) rate of 3%. A successful business SMS campaign has an open rate of 98%, is read within 3 minutes and enjoys a 70% conversion rate.

of companies found they communicated with consumers more efficiently after launching texting.

of small businesses using SMS say it offers a higher rate of customer engagement.

of the time, interactive content like MMS campaigns generate positive conversions.

Create connections and communicate with purpose using business SMS.

Business texting solutions allow you to engage with your customers and community in a way that works for them. Digitext can help you encourage meaningful conversations, receive valuable feedback and gain opportunities to keep optimizing your communication strategies.

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Let’s chat! If you are looking to grow your business, we’re here to help you find the right way.

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