Frequently Asked Questions

DigiText is a comprehensive text message marketing solution designed to help businesses communicate directly with their customers. Powered by Digital Gem, the platform allows organizations to send targeted messages, bulk SMS notifications, and engage in two-way conversations using a cloud-based web portal or a dedicated mobile app.

DigiText is built for businesses and organizations of all sizes that want to improve customer engagement. Whether you are a small business looking to promote offers or a large organization needing to send bulk notifications, DigiText provides the tools to reach your audience instantly on their mobile phones.

Yes. DigiText offers a native mobile app available for both iOS (App Store) and Android (Google Play). This allows business owners and marketing teams to manage campaigns and respond to customer texts from anywhere, not just from a desktop computer.

Yes, DigiText specializes in Bulk SMS capabilities. You can use the platform to "Extend Reach" by sending mass notifications to your entire contact list or specific segments, ensuring your message lands directly in your customers' pockets.

Yes. DigiText can text-enable your organization's existing phone number. This allows you to maintain your brand identity while adding instant customer connection and community engagement capabilities to your primary contact line.

Text messaging offers significantly higher engagement rates than email or social media. DigiText data shows that text messages have an average open rate of 99% and a response rate of 45%. With 89% of people keeping their phones accessible at all times, SMS is the most effective way to guarantee your message is seen.

Beyond simple notifications, DigiText fosters two-way interaction. It allows you to create targeted messaging delivered at the right time, facilitating real conversations with your audience rather than just one-way broadcasting.

You can get started by requesting a Free Consultation directly through the DigiText website. There is also a "Request a Demo" option that allows you to see the platform in action before committing.

Yes, DigiText offers a free consultation to help identify the right text messaging strategy for your business. You can fill out the contact form on their homepage to schedule a chat with their team.