Upload Your Customers and Start Texting Instantly
With Digitext, you can upload your customers from your POS system and start texting right away—legally. As long as your customers have opted in to receive messages, your uploads are fully compliant with TCPA regulations. Every message includes an easy opt-out, keeping your marketing safe, secure, and within the law.
Text Features
Campaigns Bulk SMS & Email
Mass message a targeted list of contacts.
Communicate in real-time with all or a subset of your community members, customers, leads, or employees using Campaigns, our bulk sms and email feature. Offer flash sales and loyalty programs, send updates to operating hours, or other important information quickly and effectively, with the confidence that your messages will be read.
“When there is an issue with one of our programs or there is a weather issue that will make us cancel, we’re able to let people know. Nothing is better than having a text message come to your phone which is always on everyone.”
Bryan White, Farmington City
Tags
Use Tags to strategically categorize your contact segments.
Take the guesswork out of marketing and target future bulk SMS campaigns with Tags. Have multiple or single tags for each contact in Roost, assuring that the right mass text is seen by the right person at the right time.
Tags in action…
You’re putting together a promotion for the Platinum members of your gym, so it will be essential that you communicate the promo details with only that segment of your full members list. With Tags, you can dynamically segment your contacts in a way that allows you to easily identify the appropriate cohorts for all messaging initiatives.
Timetext
Schedule a text to be sent at a specific time — perfect for reminders and follow-ups.
Want to follow up with a lead at a later time but don’t want to have to remember? Have a sale to announce to your customers or a virtual town hall that you want to remind your community about? Timetext lets you schedule a text for deployment at a later date, freeing you up to focus on other projects now that you no longer have to manage future communications manually.
“I love how you can schedule text messages to go out at specific times on specific days. This is great for sharing details for multiday events. And Pidj is easy to manage on the backend, so you don’t have to spend much time setting up messages or managing contacts.”
Tara Pike, Fulltime Families
SMS Surveys
Enter contacts into text surveys for simple ratings or feedback.
Get immediate, actionable information from your contacts with an SMS survey. Send out customer satisfaction surveys after the completion of a service, event, or project to gauge customer sentiment and identify optimization opportunities. Leverage text survey responses for customer service initiatives and for use in your marketing content. Or send a mass SMS survey to receive valuable feedback from your community.
Surveys in action…
You’ve recently remodeled the lobby of your apartment complex and want to get feedback from your residents on how they like the changes. With Survey, you can gather valuable information from those residents across a variety of formats, including multiple choice, scale/rating mechanisms, general Q&A or free-form response.
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